One of the most common questions we receive from our customers is: How do I choose the best internet service provider for my business? It’s a question that puzzles many companies and often leads to businesses signing up with the same main players. In many instances, that’s not a problem, but depending on your business needs, that may be a poor business decision.
Internet service is a mission critical technology resource for businesses in the 21st century and selecting the correct provider can make or break your business. As you begin considering an internet service provider, you need to consider your bandwidth requirements, business applications, and your business workloads. Once you have a clear understanding of these items, you should then start assessing customer service ratings, reviews, and coverage.
Below are several important factors we recommend you consider when selecting the best business internet service provider:
Availability of Service
One of the biggest challenges businesses face when selecting an internet service provider is identifying who can provide internet service to their business that meets their needs. While speed and availability are important, it’s also important you purchase the correct type of internet service. Not all internet service is the same, see below for a breakdown of each service:
For companies that need uninterrupted bandwidth they should consider Dedicated Internet Access (DIA) or Dedicated Fiber Internet access. Dedicated Internet Access is different from regular internet access in that it has a Service Level Agreement where the internet service provider will reimburse you if they violate their terms. While Dedicated Internet Access sounds great, it’s also more expensive than typical internet service.
For companies that just need internet access and don’t need a Service Level Agreement, they can purchase Best Effort Internet Access (BIA) or Coax Internet Access. Best Effort Internet Access is similar to what you have at home. If you can’t access your internet access at home, you’re likely not going to lose money. Best Effort Internet provides you with reliable internet but there is no guarantee by the internet service provider that the service will work 100%. Best Effort Internet Access is the most cost-effective internet service and meets most business’ needs.
For companies that need unlimited bandwidth they should consider Dark Fiber Internet Access or Dark Fiber. Dark Fiber provides you with full control of your IT infrastructure and unlimited scale. Dark Fiber is the most expensive internet service on the planet but meets the very specific needs of some businesses that can’t afford latency, slow speeds, and restricted control over their IT infrastructure. If you’re looking for Dark Fiber network solutions online, we work with a plethora of vendors to help deliver this unique internet circuit.
Internet Speed
Most business owners make their internet decisions solely based on their internet speed. For all businesses, the speed of your internet service is extremely important to ensure your employees and business can operate without any pain or hiccups. When selecting the internet service for your business, keep in mind what workloads, applications, and use-cases your employees have for the internet service. Again, Best Effort Internet Access (BIA) is good for many clients, but for businesses who need more than 1Gig download speeds (the typical max speeds for BIA), Dedicated Internet Access and Dark Fiber Internet Access can provide greater download and upload speeds with greater reliability.
Affordability
Budget is also very important to consider when selecting the correct internet service for your business. As you research different internet service providers, you will find that all providers have different price points, pricing strategies and fees, and much more. It’s important to select a plan that meets your immediate budget but can also scale up to meet your needs as your business grows.
As you research business internet service, keep the above in consideration. If you need assistance in researching and identifying the best internet service for your business, schedule your free consultation today with The VOIP Guru. The VOIP Guru works with businesses of all shapes, sizes, and industries to help them assess their technical, business, and financial needs and identify a solution that will check all their boxes.
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